Location
Address 1 The Hive Phrakanong
Address 2 5th floor, Chavanich Building No 38,
Address 3 Soi Sukhumvit 69 Sukhumvit Road Prakanong
City Bangkok
Country Thailand
Postcode Bangkok 10110
Webcall Research
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Address 1 The Hive Phrakanong
Key Contact : Spyros Koutlelos
Email : koutlelos@webcall-research.com
Telephone : ​66 (0) 2204 7992
Mobile : 66 (0) 85913 8383
Web : www.webcall-research.com
Agency :
Company Description
Webcall provides a comprehensive range of research services, including first class data collection to agencies, consultants and end clients. We offer coverage in Asian and English speaking markets through our in-house international CATI facility and nationwide F2F coverage in Thailand and Philippines through our local based teams. Webcall has been an innovator since its inception in the field of data collection. We have developed a number of disruptive solutions designed to increase our flexibility, enhance our monitoring capabilities, lower our costs and manage our resources We believe that maintaining large traditional call centers is expensive, outdated and inflexible. We want our interviewers to be Home based so they will save on commuting hours and stay with Webcall for long term. Because each project is unique, we want our project management team to be flexible and mobile so they can be deployed where required. Our state of the art cloud based tech infrastructure ensures that our interviewers have available all the tool required at their disposal in order to make interviews uninterrupted. The management team can monitor, train, support and collaborate with them wherever they are based – Home, office, coworking space, on the field.
Research Areas
  • CAPI
  • CATI
  • Consultancy
  • Customer satisfaction
  • Employee research
  • Executive depths
  • Focus groups
  • Hall tests
  • Market appraisal
  • Market research & field surveys
  • Mystery shopping
  • NPD
  • Qualitative
  • Quantitative
  • Telephone
  • Translation Services
Service Areas
  • Automotive transportation
  • Building and construction
  • Business services
  • Business to business
  • Car industry
  • Chemical & pharmaceutical
  • Consumer goods
  • Durables
  • Education
  • Energy, oil and chemicals
  • Finance
  • FMCG
  • Food and drink
  • Home entertainment
  • Hotel and catering
  • Industrial
  • IT and Telecoms
  • Media
  • Medical care & hospitals
  • Metalargy & Engineering
  • Paper, packing
  • Pharmaceuticals
  • Printing and Publishing
  • Public sector
  • Real estate
  • Retail service industries
  • Service industries
  • Social research
  • Sports and Leisure
  • Textile and clothing
  • Toiletries and cosmetics
  • Transport and distribution

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